CANCELLATION INSURANCE
How much does cancellation insurance cost?
It depends on the amount you want to insure. For example, for an amount of €250, the the insurance cost can range from €10 to €13. You can insure almost all your trips.
What is it?
This is the insurance that allows you to book a trip even if you’re not sure you’ll be able to go. Imagine your university lecturer sets an exam on Christmas Day – in that case, the insurance would cover you. It would also cover all the situations explained below.
F.A.Q. - Frequently asked question
To operate as a travel agency and comply with the law, several government regulations must be met, along with having mandatory insurance required for any tourism business and obtaining the official identification code for travel agencies. This code is essential in order to start operating as a travel agency. Our company’s code is XG-682.
By law, any tourism company is also required to display its identification code in all its communication channels: for example, on the website it can always be found at the bottom of the page, but it is also mandatory to include it in all advertising materials. So, if you ever come across brochures without this code, you should not fully trust them; that advertising may be illegal and they may not even have paid the necessary insurance for the protection of their clients.
- Administration insurance is a type of insurance that varies depending on the region and is also known as a surety insurance or bond, since the most advantageous way to provide this coverage is through a surety insurance policy, as the required amounts are usually very high (in Galicia, €100,000). It is an individual guarantee provided for agencies and the region.
- Collective insurance for employees is the type of insurance used to protect the company’s workers and employees. It is governed by a collective agreement.
- Civil liability insurance covers the risks arising from the business activity for any type of incident, such as material, personal, and financial damage. The purpose of having this insurance is to ensure that the company can respond to claims from third parties.
For many different reasons:
- It is a young company where the founders actively participate every day in all its activities, and no one puts more heart into an activity than the person who created it.
- In our company we speak many languages. Between the founders alone we already speak 7 different languages, and additionally, depending on the occasion, we collaborate with guides and tourism professionals who speak many more languages, allowing us to cover almost all of them, subject to availability.
- Guides always receive training from the founders. A good guide, according to our philosophy, is not only someone who knows a lot of information, but someone who provides the right information at the right moments and dedicates themselves to the tourist as if they were their servant, since as Benigni said in a famous film: “SERVING IS THE SUPREME ART, GOD IS THE FIRST SERVANT, GOD SERVES MAN BUT IS NOT THE SERVANT OF MAN”
- Because before being employees, founders, and owners of the company, we are first and foremost travelers. We love being able to travel, discover, and explore the world, so we know very well the desires of a traveler.
- Because we have won a very important award for our work.
We are very proud to have won in 2020 the Tripadvisor award for the most beautiful excursions in the world. Tripadvisor is, today, one of the most important and well-known platforms worldwide for tourism activities. This platform has awarded the Traveller’s Choice award to our flagship excursion to Finisterre and Costa da Morte, placing it among the top 10% of the most beautiful activities in the entire world.
Although in recent years we have focused mainly on incoming tourism in Galicia, we work all over the world. In fact, we organize numerous group trips across Europe and Morocco. The founders also have experience working as guides in almost all major European cities before starting our company. For example, in Morocco there are not many companies, and especially not many guides who travel frequently from Spain. Our guides are even experts in this country, which is not easy to manage in terms of tourism.
Galicia Travels mainly focuses on group trips, because our philosophy is that travel should be as affordable as possible, so that everyone can travel, enjoy the art of being a tourist, and discover the world, always allowing culture to accompany us. This does not mean that we only work with groups; in fact, for activities in Santiago and along the Camino de Santiago, you do not need to be part of a group. We also offer combined trips, logistical support for other tourism companies, etc.
Answering this question is very easy: we invite you to see what our customers say about us on the various platforms. On Google, for example, we are the only tourism company with a very large number of reviews (around 300 at the end of 2021) and an average rating of 4.9/5. No other company comes close to having so many reviews or such a high rating. As on Google, the same applies on other platforms such as Trustindex, Tripadvisor, Booking, GetYourGuide, etc.